Like many of my clients, I don't have a lot of resources at my disposal to create the hundreds of pieces of content that I know I need in order to do really effective content marketing.
With so many different ways for customers to consume content in today's digital world, the idea of just starting out on this task seems daunting. How to know where to begin?
Let me share with you what I do. There are 2 ways to begin tackling this challenge that don't require a lot of money or a huge team of marketers:
Distill the Customer Journey to 3 general phases and correlate the content you create to these 3 phases
Repurpose your content! Repurpose, repurpose, repurpose!
Distilling the Customer Journey
In my last blog post I mentioned that in Today's Customer Journey, it is nearly impossible for marketers to anticipate every single path a customer might take to engaging with their brand, and so creating content for each of those outlets is a waste of time.
There are however, three general stages that every customer will go through which you can use to streamline the types of content you produce.
These stages are:
In the Attract phase, the customer is just getting familiar with your brand. So keep your content focused on your user's pain points and problems. As a general rule, only 5% of the content should be focused on your company. The content should also be short, to-the-point, and easily digestable.
In the Engage phase, you're starting to build trust with the consumer. Focus your content on possible solutions to their problem. General rule is 25% of the content should be focused on your company's offerings. It should be interactive, thought-provoking, and educational.
In the Convert phase, you're telling the customer why they should choose your product or service over a competitor's. Focus the content on how your company's specific solution addresses their problem. 70% of the content should be focused on your company, if not more. The content should be lengthier, detailed, and highly informative.
Repurposing Your Content
So now that we've distilled the customer journey to 3 phases, it still seems like we have quite a bit of content to produce. However, if you repurpose your content, you'll find that you can save yourself a lot of time and money by leveraging what you've already created.
For example, if you have already spent the time (and maybe money) on creating a whitepaper, highlight key points to turn the content into a slideshow or a webinar. Distilling the whitepaper even further can lend itself to creating infographics or even a short introduction video.
All content can be repurposed into different formats for the Attract, Engage, and Convert stages of the customer journey, so you don't have to spend precious time creating original content every single time.
Diversifying the format also gives your existing content added exposure and allows more possibility for a customer to engage with what you've produced via their preferred media. Not everyone engages with content in the same way, so repurposing your content will help maximize it's reach.
Here are some specific examples of how you can repurpose your content:
Blog Posts can be reformatted to:
Whitepapers - simply combine all your great blog content into one cohesive document so that a user can download for easy reference in one location.
Videos - take the most important tips from your blog post and create a short script from them. Then find some good lighting and a cameraman, and record a short one-minute video to be promoted on your website and social media accounts.
Podcasts - record yourself, or hire a professional voice, to read your blog post aloud and then submit to podcast sites such as iTunes, PodOmatic, PodBean, and Blog Talk Radio for additional exposure.
Whitepapers can be reformatted to:
Slideshows - Tell the same story as in your whitepaper but through visuals. Highlight key sections of your whitepaper by summarizing into a few short sentences and adding to the slides.
Webinars - As in a slideshow, turn your whitepaper into a visual representation and record with voice-over, highlighting the main points of the whitepaper as you speak to the slides.
Blog Posts - Pull out the most important elements of your whitepaper and create separate blog posts for each. Distill your information to it's basic points to keep the content short and to-the-point
Infographics can be reformatted to:
Social Media Posts - Take snippets of information from your infographic and promote individually across your social handles. Be sure to link back to the infographic whenever possible to showcase the full story.
Slideshows - Dive deeper into the details of the different elements of the infographic and explain why they might be relevant to the viewer.
Other examples of how to repurpose content for content marketing efforts can be found at the following links:
What I've Learned
In my own efforts, I've found that I have hundreds of blog posts at my disposal that can be turned into videos, podcasts, slideshows, whitepapers, etc. So the question isn't so much about what idea to use for a whitepaper, it's more of which piece do I already have that I want to elaborate on?
And although still time-consuming, at least the methods listed about bring some order to the madness that is Content Marketing - and can help cut corners when you don't have the resources at your disposal to command an army of well-funded employees to create hundreds of different forms of content.
Let me know what you've learned from your own content marketing experiences in the comments below, or by reaching out to me directly at email@example.com.